All students are requested to make full payment of tuition rates before the class starts.
All payments are NON-REFUNDABLE. NO REFUNDS will be offered in any case of non-attendance.
All lessons must be finished within appointed time.
Classes will be cancelled once Typhoon Signal No.8 or Black Rainstorm Warning is hoisted two hours before classes are due to start. Neither make-up lessons, nor refund will be provided as suspension is enforced by the government. All classes will be resumed within 2 hours if the warning signals are lowered.
If one of students in small group class is absent from a lesson for any reasons, neither make-up lesson, nor a refund of the lesson will be available for him/her.
The students with the same language level will be arranged in the same class after assessment by our professional teacher, the other students in the same class should not have any objection.
Group class size is from 3-6 people with 20 hrs (1, 2 or 5 weeks) per level, a group which is less than 3 people, learning hours are different :
i) 15 hrs (0.75, 1.5 or 3.5 weeks) for 2 people class per level;
ii) 10 hrs (0.5, 1 or 2.5 weeks) for 1 people class per level.
Neither make-up lessons, nor refunds will be available for student who is absent from lessons of regular course.
Sick leave: If a student can't attend the class because of illness, he/she has to give the notification 4 hours before the class starts and provide the day's doctor's certificate for sick leave, if less than 4 hours notification, the lesson will be charged.
Leave of absence for personal reasons: If a student can't attend the class because of leave of absence for personal reasons, he/she has to give the notification 24 hours before the class starts, if less than 24 hours notification, the lesson will be charged.
Teacher's leave of absence: Normally, for private tutoring, a substitute teacher won't be arranged when a teacher is on sick leave, annual leave or casual leave, unless the student asks for a substitute teacher.
HKPLS reserves all rights to modify above terms without any notice periodically.